Rental Terms & FAQs

Thanks for looking into hiring with us!

Here's all the important stuff you need to know, plus the answers to the questions our customers often ask. If you have any further questions, feel free to give us a call.

License Details​


When booking a vehicle with Franklin Rentals all drivers must be aged 23 years or over and hold a Full Driver’s License for a minimum of 1 year.


Note: Exceptions can be made for people who are under 23 years of age, who hold a class 2 license and are self insured.

Payment Details


You will need a Credit Card (not Debit Card) to reserve the vehicle for you. If you do not have a Credit Card you will need to pay for the vehicle in advance and a Cash Bond or Bond from an EFTPOS Card will be asked for on the day

Cancellation of Vehicle Hire Details

Truck Hire:

To cancel a truck rental we need a minimum of 72 hour’s notice. If you do not inform us, before the above stated times you will be charged a day’s rental or 50 % of the rental (whichever is the greater).

Minibus Hire / Van Hire:


To cancel a Minibus or Van rental we need a minimum of 72 hours notice. A non-refundable deposit is required upon booking. 

Trailer Hire:


Payment is taken upon booking of trailer. Please note, money is non-refundable if you cancel the booking.

Fuel Details

All vehicles are rented (by the operator) fully fueled and must be returned (by the customer) fully fueled.

Extra Driver Details


There is no additional charge for extra driver’s but we do need to view the license when picking up the vehicle.

Sunday Hire Details


We can make arrangements for vehicle rental on Sundays upon request. Please give us a call to arrange.

Frequently Asked Questions

Do I need an HT license to drive the hire trucks?

No HT licence is required when driving the majority of our trucks, however a few of the larger models (like “The Beast” and “The Kraken”) require a class 2 license to drive.

What is the biggest truck you have for hire?

We’re home to the biggest truck in South Auckland for a car licensed driver – THE MONSTA TRUCK! (25m3 Capacity). We also have a large class to truck range, the biggest being “The Kraken” (50 m3 Tail-lift).

Do you do pick-up and delivery?

We do offer a pick up and delivery service to Auckland City and Auckland Airport. Please give us a call to see how we can help you with this!

Do you also have rental cars?

Absolutely. A wide range from budget vehicles to premium - we have a whole website dedicated to our car rental service, which you can visit here.

Want to check availability or book? Give us a call!