Rental Terms & FAQs

Thanks for looking into hiring with us!

Here's all the important stuff you need to know, plus the answers to the questions our customers often ask. If you have any further questions, feel free to give us a call.

License Details​


When booking a vehicle with Franklin Rentals all drivers must be aged 23 years or over and hold a Full Driver’s License for a minimum of 1 year.


Note: Exceptions can be made for people who are under 23 years of age, who hold a class 2 license and are self insured.

Payment Details


You will need a Credit Card (not Debit Card) to reserve the vehicle for you. If you do not have a Credit Card you will need to pay for the vehicle in advance and a Cash Bond or Bond from an EFTPOS Card will be asked for on the day

Cancellation of Vehicle Hire Details

Truck Hire:

To cancel a truck rental we need a minimum of 72 hour’s notice. If you do not inform us, before the above stated times you will be charged a day’s rental or 50 % of the rental (whichever is the greater).

Minibus Hire / Van Hire:


To cancel a Minibus or Van rental we need a minimum of 72 hours notice. A non-refundable deposit is required upon booking. 

Trailer Hire:


Payment is taken upon booking of trailer. Please note, money is non-refundable if you cancel the booking.

Fuel Details

All vehicles are rented (by the operator) fully fueled and must be returned (by the customer) fully fueled.

Extra Driver Details


There is no additional charge for extra driver’s but we do need to view the license when picking up the vehicle.

Sunday Hire Details


We can make arrangements for vehicle rental on Sundays upon request. Please give us a call to arrange.

Want to check availability or book? Give us a call!